Descripción de la Oferta

JOB SUMMARY:
Provide support to sales executives with quotations, or customers that may require support with this type of service.
Receive phone calls from customers and provide information required like tracing of cargo, schedules of our ships, explanation of transit time and others.
Act as a liaison between customers and sales to coordinate when need it; appointments, support to sales executives when out of the office, provide support with pricing requests, follow ups to projects/service contracts, filing of rates/contracts and agreements. Also, keeps specific control on quotations accepted, denied, pending to confirm, and track them, to be able to evaluate each market on the activity of quotations included by the sales executive. Coordinate and deliver Sales Weekly Report as indicated by sales manager. Assists on preparing visitors’ agenda, presentations, special events that may requires sales activity, including marketing, pricing, statistics or support to any of the different services we have in place. Keep specific control on different account data base assigned per country. Keep Outstanding performance on different platforms using CICS, Cargo Wise, Boat, Crystal 2008 Info View

EDUCATION:
Bachelor degree in Marketing, related fields or equivalent experience

REQUIREMENTS:
2-3 years’ experience in transportation or sales support
Availability to work overtime when required
Proficiency in Microsoft Office tools such as Excel and Word
Effective communication skills, both written and spoken
Fully bi-lingual English and Spanish(Mandatory)
Effective analytical and organizational skills

WORKING CONDITIONS:
Normal office environment with little exposure to excessive noise, dust, temperature and the like. Extended use of computer keyboard and viewing of computer monitor and ability to sit for long periods of time. Must comply with all work rules, including those pertaining to safety and health.

Experiencia Requerida

Educación Superior

Lenguajes