Detalle de la Oferta

Descripción de la Oferta

POSITION SUMMARY

The Ritz-Kids Attendant is responsible for bringing the Ritz-Kids program to life by creating safe, engaging, educational, and memorable experiences for children across the property, in alignment with The Ritz-Carlton brand standards and philosophy. Through warm, caring, and professional interactions, the Ritz-Kids Attendant inspires curiosity, play, and learning, ensuring every child feels welcomed, valued, and cared for.

This role facilitates, organizes, and supervises age-appropriate children's activities, encouraging active participation while incorporating the Ritz-Kids pillars of Nature, Exploration, Responsibility, and Culture, as applicable. The Ritz-Kids Attendant ensures the proper execution of the Ritz-Kids arrival experience, including the presentation and explanation of children's amenities, and maintains clear and reassuring communication with parents and guardians.

The Ritz-Kids Attendant continuously monitors the physical and emotional well-being of children during activities, enforces safety guidelines, and responds appropriately to any incidents or emergencies in accordance with established procedures. The role also maintains clean, organized, and child-appropriate Ritz-Kids spaces, ensuring all toys, materials, and equipment are properly cared for and safely used.

Acting as an ambassador of the Ritz-Kids program, the Ritz-Kids Attendant demonstrates genuine care for children and their families, anticipates needs, and collaborates effectively with fellow Ladies and Gentlemen to deliver legendary service. The position requires full compliance with company policies, required training, and the brand's service, culture, and appearance standards.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

REQUIRED QUALIFICATIONS

License or Certification: CPR Certification

First Aid Certification

Recreation Equipment

Any certification or training required by local and state agencies.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an