Detalle de la Oferta

Descripción de la Oferta

Introducción

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let's talk.

Su función y responsabilidades

At TLS we support the infrastructure where most companies in the word run their applications including cloud computing to name one. We are the foundation of our clients IT infrastructure including Mainframes, Servers, and Storage solutions.

"We keep the modern world running."

We are looking for people interested in developing a career in a great environment providing support to peers, working with IBM tools to give value to our clients.

Main responsibilities will include helping on our case handling platform with reporting and dashboards, auditing and improving the way we work using AI. We will provide you with the education and tools needed for you to be successful. You will learn about our business unit and all available roles herein.

Educación requerida

Diploma de secundaria / GED

Educación preferida

Ninguno

Experiencia profesional y técnica requerida

- Student within the last year of Computer Engineering, Software Development, or any IT related field.
- Outstanding positive attitude and team player.
- English: Advanced both spoken & written.
- Ability to diagnose and troubleshoot basic technical issues.
- Time Management and Prioritization skills
- Attention to details and ability to work under pressure.
- Ability to effectively learn new processes and tools.
- Curiosity & Growth Mindset.
- Basic understanding of operating systems.
- Basic Excel and Microsoft Office knowledge.

Experiencia técnica y profesional preferida

- Some experience in Customer Service Roles.
- Knowledge & experience working in Linux or UNIX Systems
- Customer obsessed and ready to gain experience in the Customer Support area.

Acerca de la Unidad de Negocios

IBM Systems es la unidad de negocio encargada de ayudar a los líderes de TI a pensar de manera diferente acerca de su infraestructura. Los servidores y el almacenamiento de IBM ya no son inanimados: pueden comprender, razonar y aprender para que nuestros clientes puedan innovar y evitar problemas de TI. Nuestros sistemas impulsan las industrias más importantes del mundo y nuestros clientes son los arquitectos del futuro. Únase a nosotros para ayudar a construir nuestra cartera de tecnología de vanguardia diseñada para negocios cognitivos y optimizada para la computación en la nube.

SU VIDA @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that th

Educación Superior