Detalle de la Oferta

Descripción de la Oferta

Introducción

Hiring manager and Recruiter should collaborate to create the relevant verbiage.

Su función y responsabilidades

In this role, you will investigate and resolve reports of malicious, fraudulent, and illegal activity originating from IBM Cloud IP space. By enforcing our Acceptable Use Policy, you will help maintain the reputation and integrity of our network by mitigating abusive activities and eliminating bad actors. Daily efforts include:
- Investigating and validating incoming abuse reports
- Opening incident tickets to notify customers of actionable reports
- Engaging with customers and reporting parties to achieve a timely resolution
- Monitoring open incidents and enforcing resolution timeframes
- Mitigating active threats through application of network controls
- Assisting with escalations from other departments
onsable del desarrollo de productos existentes y nuevos.

Educación requerida

Título de asociado/Diploma universitario

Experiencia profesional y técnica requerida

Understanding of SMTP, DNS, HTTP, Network routing, VPN, and other technologies
- Understanding of spam, phishing, fraud, and other behaviors considered to be abusive
- Ability to read and analyze multiple log formats
- Detail-oriented; ability to scrutinize and discern abusive content
- Customer relations & Support

Experiencia técnica y profesional preferida

Prior network security experience
- Existing knowledge of anti-fraud and/or anti-abuse techniques
- Basic server administration skills
- Experience with process documentation
- Understanding of Digital Millennium Copyright Act, trademark, intellectual property, Safe Harbor Provisions, GDPR, and other United States federal and international legal precedents

Acerca de la Unidad de Negocios

IBM Systems es la unidad de negocio encargada de ayudar a los líderes de TI a pensar de manera diferente acerca de su infraestructura. Los servidores y el almacenamiento de IBM ya no son inanimados: pueden comprender, razonar y aprender para que nuestros clientes puedan innovar y evitar problemas de TI. Nuestros sistemas impulsan las industrias más importantes del mundo y nuestros clientes son los arquitectos del futuro. Únase a nosotros para ayudar a construir nuestra cartera de tecnología de vanguardia diseñada para negocios cognitivos y optimizada para la computación en la nube.

SU VIDA @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

Acerca de IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly r

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