Detalle de la Oferta

Descripción de la Oferta

Introducción

Site Reliability engineers apply Software Engineering principles to perform infrastructure management tasks more e?ciently.

We're seeking skilled, automation-focused Network Engineers to maintain and administer the PowerVS Cloud Infrastructure-as-a-Service environment and provide reliable and secure network operations.

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The Network Infrastructure Operations Site Reliability Engineer works with clients to ensure that their specific networking requirements are provided, and handles issues reported by monitoring/automation.
Adhering to strict change control, the SRE will make required

configuration changes in the environment and perform various updates/upgrades to the Cisco ACI-based software-defined networking environment.
Constant attention to automation of manual toil is a core focus of this role.

PowerVS is a fast-paced environment, our engineers provide technical support and resolve client networking issues within the PowerVS IaaS o?ering. They identify repetitive tasks and develop reliable automation to reduce manual toil and seek proactive avoidance of client-impacting

events.

Su función y responsabilidades

- Identify automation opportunites and develop quality, reliable automation and scripting

(Python, BASH/shell scripOng, Ansible, and related technologies) to reduce toil and increase accuracy/reliability in areas such as:

- Maintainance and firmware upgrades on Cisco ASR/ACI/Leaf switches and Juniper to maintain security compliance.

- Create unique customer network configurations to meet customer requirements in the IBM Cloud environment.

- Perform code updates and troubleshoot issues with network automation

(PowerNS).

- Troubleshoot network issues - raise support cases with network vendors as required to resolve hardware/soGware issues.

- Investigate and resolve port down/flap/bandwidth issues over ACI/ASR infrastructure, NNI links, and other parts of the network.

- Day to day follow-up on incidents and collaborating with our Compute, Storage, and Monitoring SRE teams.

- Guide customers to create dedicated links, and configure

Megaport VXC connectivity from Cloud to the client environment.

- Configure, troubleshoot, and resolve datacenter inter-connectivity using GRE overNNI links and from the IBM Cloud environment to other cloud and infrastructure.

- Configure and troubleshoot PUB-VLAN expansion, ACI/VSRX, and VPC expansion on ACI.

- Enable VPNaaS connectivity from Power Cloud to Customer servers.

- Coordination with Architects, Leads and Cloud support teams on new custom configuration setup for customers

Educación requerida

Diploma de secundaria / GED

Educación preferida

Licenciatura

Experiencia profesional y técnica requerida

- Scripting/and automation experience in one or more of the following:
Python, Perl, shell scripting (bash, etc), Go, Ansible, Ansible Automation Platform, specific to Cisco enterprise networking.

- Understanding of Code Management and Updates (GitHub, Jira, etc).

- Self-Starter who is a fast learner of technology and willing to experiment to find the best solutions.

- Experience creating basic network configurations and working with a variety of network devices, troubleshooting and programming.

- Expert-level hands on experience configuring and troubleshooting network

technologies including: Overall Cisco HW and SW, VLANs, Cisco ACI, Cisco ASRs, GRE, BGP, DirectLink, IPSEC VPN with VyaZa and vSRX, VPNaaS.

- Good understanding of Juniper Junos, Juniper vSRX.

- Knowledge of restricting tra?c onto specific tcp/udp ports and modifying static routes when needed upon customer requests.

- TroubleshooOng on MTU related issues.

- Strong written and verbal communication skills

Experiencia técnica y profesional preferida

- 3+ years' experience supporting customers using ServiceNow or Salesforce.

- Bachelor's degree in computer science or related IT field.

- IBM Cloud experience (networking, provisioning, etc)

- Kno

Educación Superior