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IBM

Technical Support Engineer

IBM

  •  Expira 23/06/2024
  •  Costa Rica
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Detalle de la Oferta

Área de la Empresa Tecnologias de Informacion
Cargo Solicitado Soporte Técnico
Puestos Vacantes 1
Tipo de Contratación Tiempo completo
Nivel de Experiencia Sin experiencia
Salario máximo (USD)
Salario minimo (USD)
Vehículo Indiferente
País Costa Rica
Departamento Otro

Descripción de la Oferta

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

As a Support Engineer, your role involves in-depth troubleshooting, incident management, and resolution of issues on customer's infrastructure. You are expected to handle support cases effectively, utilize monitoring and management tools, and document all actions with precision.

Required Technical and Professional Expertise
* 4+ years of experience in Technical Support
* Command Line Linux systems
* Virtualization technologies (VMWare/Hyper-V)
* Cloud Technologies (AWS/Azure)

Preferred Technical and Professional Expertise
* RedHat experience
* Kubernetes Container Experience
* Shell Scripting (PERL/Shell)
Fluent level of English

Educación Superior

Informática | Sistemas
Requerido
Universidad Completa | Graduado
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